If you’re having a bad day you just need to spend a couple minutes with our Customer Service Director, Erin, and within seconds you’ll be all sunshine and rainbows. Erin has been with us for years and she is in charge of basically delighting our clients and making...

It's always such an exciting and rewarding thing to watch our staff grow their careers and advance within the company. When Ana came to us we hired her as a pod designer. She quickly established herself as one our most talented and reliable designers who would always...

Over the past couple years, DUDE has grown from just a handful of people in a little office to now dozens of people in a huge warehouse-turned-technology-hub. And with all the growth, we've created many unique and fun memories that help to shape our company culture....

Customer service is often an overlooked aspect of design and development, but here at DUDE we obsess over the service that we provide to our clients so this is something super important to our company culture. And what we REALLY focus on here at DUDE is Customer...

We're giving you a peak inside our monthly kickoff meeting, but starting it off with an awesome positive message from a young rockstar. Every month, all the México team members at DUDE come together to talk about how our company is progressing. We go deep into the...

Christopher Wendt from Wendt Enterprises has a lot of moving parts and tons of clients to service. He came to us needing daytime help from a team of experts who know how to communicate and can help him serve his clients faster. Christopher also wanted some of our...

In today's video, Ralph Haynes from Hail Studio talks about his experience with DUDE and how we've been able to help him find the right woman for the job. Ralph came to us and was looking for a talented developer to help him take on more projects. Hail Studio is doing...

In today's video, two of our amazing clients took time out from a very busy USUMMIT in Denver to say a few kind words about DUDE and how we've been able to help their agency. We've been working with these two wonder people for about 6 months now and to be brutally...

In today's video Chris is giving you his top tips for onboarding new clients for website projects. Onboarding is THE MOST IMPORTANT step of any website build. If you screw this up then you will undoubtedly create a ton of bottlenecks for you (and your team) later on...

Mr Smith walks to the counter and says “No I got a rewards number, but thank you” Now that you’ve paid let’s go back to your house and make your peanut butter and jelly sandwich. Now that you’re home, I want you to grab a plate out of your cupboard. Do you see any...

One of our favorite work traditions at DUDE is to do a summer day of fun or as we like to call it "Staff Development Day". Well this year we went way out of comfort zones and took our talents to the forest! That's right!! DUDE went camping! We took all of our people...

How did you enjoy Part 1 of this video series? Well today, we're talking about Mexican Independence Day (which is NOT 5 de Mayo contrary to what a lot of Americans think). It's definitely the biggest day to celebrate being Mexican and all the amazing things that...

Welcome back to Part 2 of the Peanut Butter and Jelly Sandwich test that we use to evaluate Project Managers. This is by far the most important communication test that you’ll need to evaluate Project Manager candidates. It not only test their communication skills, but...

Mexico is a country rich with culture and traditions. Two of the world's greatest civilizations, the Aztecs and Mayans, were both founded and thrived in modern day Mexico. When you combine the European influence into Mexican culture you have some of the most...

We partnered up with our friends at @growthhax once again and this time we held a class on "7 Skills You Must Have to Get the Job of Your Dreams". As we've mentioned many times before, Tijuana is a hidden gem for web design and development. But there are thousands of...

Over a year ago, we had a monumental meeting here at DUDE. We sat down to re-invent our company Core Values. Up to this point, our Core Values came from the top (ie Chris), but this was an opportunity for the team to come together and inject their own ideas and values...

Every month we do a special kickoff meeting with all of our staff. After doing a lot of soul searching for about 3 months, we realized that web design and development was only a small part of what drives our company. In today's video, we're giving you guys an inside...

Every Tuesday morning we host our Weekly Pod Leader Training. We started this early in the year as a way to provide continuing education to each of the Pod Leaders about give them insights on how to improve communication, project management, time management,...

In this video you'll get a chance to meet Jose who is the pod leader for the Wizards. If you're a client on the Wizards team then you'll get to interact with Jose quite a bit. He's known as one of the funniest and most personable people in the office and he's...

In today's video we're going to give you the "goods" on how to sell unlimited support services to your clients. If you have not added some sort of "unlimited" support to your product list then you are missing out on a seriously good revenue stream in your agency. It's...

Today we are proud to announce the official launch of Operation Agency Freedom which is our podcast dedicated to bringing you tips from the world's leading digital agency owners and influencers. Operation Agency Freedom These men and women have built 6, 7, and 8...

If so. we have the perfect solution for you.With rising employment costs and an entitled culture, hiring the perfect team in the US can be a challenge. But with our Dedicated Employee Program, we can help you find incredibly talented, Designers, Developers, Video...

Warning: We're going deep today and getting super vulnerable. Entrepreneurship can be the loneliest job on the planet. This isn't an opinion. This is a fact Ask any entrepreneur and they will tell you the same thing. And for many the loneliness and stress can lead to...

We always believe in safety first (and not just because the fire department requires us to have CPR training for our staff). In today's video you get to catch a glimpse into our intensive CPR training that we did with one of Tijuana's finest first aid trainers. This...

In today's video we're rolling with Professor Ricardo Lopez at Clark Gracie Jiu Jitsu in Tijuana. Chris has been training BJJ for about 6 months and it's been incredibly fun for him and has helped him a lot not just with his fitness (he's lost 15 lbs), but also with...

Often times working in an office can feel like a monotonous cycle of coffee breaks, meetings, and pounding away at a keyboard. In today's video, Chris Martinez the CEO of DUDE, sits down with the DUDE Beasts and explains what we actually do here at DUDE HQ on a daily...

Almost everyone loves tacos, but few Americans have ever tried to delicious "birria taco". But birria is one of Tijuana's most delicious delicacies when it comes to tacos. All around the city you'll find birria taco stands tucked away on street corners and most likely...

Nos sentimos muy orgullosos de mostrar este video, que muestra nuestro equipo y cultura en DUDE. No hace mucho tiempo nuestra compañía la formaban cinco personas trabajando en nuestra diminuta oficina en Calete, Ahora somos más de treinta personas en nuestro nueva...

Did you know that people actually move to Tijuana just to work at DUDE? Today you get to hear from one of our awesome developers, Melissa, and discover how she found DUDE and moved to TJ to work with us. We gained a great developer and she got a great company to work...

Today you get the chance to meet one of our most-promising young stars. Leslie came to us straight out of college, but with a lot of experience including some time she spent at local bootcamps and incubators. She is extremely talented, but most importantly she is...

We love showing our clients and friends Tijuana for two reasons. First, creating relationships between our clients and their DUDE team is one of the things that makes our company special. Very few organizations offer that face-to-face interaction like we do here at...

A couple weeks ago, we had the pleasure of bringing @mattwolfe and @joefier from @evergreenprofits to Tijuana to check out our new office and to have some fun in TJ. We've known these two for over 5 years and it took nearly TWO YEARS to get them to come visit us...

Chris is a huge fan of tequila. And while he doesn't drink that often, the go to for a night out is a nice glass of tequila. Forget the whistle. Forget the worm. You can event forget the lime. A great tequila is a sophisticated drink that is usually enjoyed sipping....

You might have heard that Americans (stupidly) named Taco Bell the #1 Mexican Restaurant in the US. Well that outraged many of us Americans who are regularly enjoying AUTHENTIC Mexican food on both sides of the border. While Taco Bell might be super popular in the...

Have you ever wondered why Mexicans use the word "Fart" (aka Pedo) for basically everything? Well today we are going to explain how Mexicans use the word "Pedo" in everyday life and how you too can be a pedo expert. Not to mention that we're going to teach you all...

We're continuing our education for you gringos with some more Mexican slang that you can use to entertain your friends, get in good with your Mexican neighbors, and just be more cool when you visit Mexico. Today you'll learn some of the Mexican words that will get you...

If you've taken high school Spanish then you know the common phrases like "Donde esta el bano?", "Cuanto cuesta?", and "El queso es muy viejo". But did you know that there is more to Spanish than what Senora Gutierrez taught you??? In fact, every country has it's own...

Nobody enjoys failing, but the truth is that you learn more from the losses than the wins. Running a business is inherently difficult, but it definitely makes it harder when you make a lot of stupid mistakes and lose sight of the things that make you money. In today's...

Everyone goes through tough times and no matter what happens you always have a choice. You can choose to get drowned out by the darkness or you can choose to find the light. After losing his father to cancer just 3 days before his 27th birthday, Chris talks about the...

Losing a parent is always one of the most difficult things that one can go through. Cancer doesn't care if you were a good person or a bad person. Cancer doesn't care how much money you have. Cancer doesn't care if you have kids. Discover part one of Chris Martinez's...

Today we're chatting with Aldo (or Aldor as he's known in the office. He is one of our youngest team members, but also one of our brightest shining stars.

Today we’re going to do a quick interview with one of our amazing Web Designers names Jairo. He’s not just a great designer who makes things look beautiful, but he’s also a great human. And he is one a number is staff who can sing really really well. Take a couple...

Most agencies get started by chance. You learn a skill like web design, Facebook ads, or PPC. A friend asks you to help them out. You crush it for them. And then that person starts referring you to THEIR friend and that friend refers you to more friends and before you...

Hey Thanks for joining me today. My name is Chris Martinez and I am the CEO of DUDE. Most of the time we are talking about all the amazing things we do here, but TODAY I’m going to talk about the 5 ways that you will FAIL when working with us and how to avoid these...

In today's DUDE Group Coaching Call we have Greg Hickman from AltAgency.com to talk about how to go from DFY to DWY and make more money and have more fun as an agency owner. I've been hounding Greg for the past 6 months and we finally were able to get him on the...