In today’s video we’re going to give you the “goods” on how to sell unlimited support services to your clients.
If you have not added some sort of “unlimited” support to your product list then you are missing out on a seriously good revenue stream in your agency.
It’s one of the easiest, most profitable, and highest perceived value things that you can offer your clients.
Here is the actual script that you can use to sell those services:
“So, Mr. Customer, you’re never gonna hear me use the word finished when it comes to your website.
You’re only gonna hear me use the word launched. And that’s because the reality is that your website,it’s probably like your business, your website is never finished.
Now this website that we’re gonna launch for you is really just the first draft. And while we are the experts and we know we can help you, the truth is that every business is a little bit different.
And so after the launch, we’re gonna drive traffic to your site and the data is gonna tell us how to optimize your site for conversion and how to get you more leads and sales. Now, if you have $300,000 in salaries to invest in your own team in-house for a web developer, designer, and a digital marketer to help you with all these ongoing changes and optimizations, then absolutely, by all means, you should invest the money in that.
Or if you want, you can pay me $150 an hour and I’ll do the updates for you on an as-needed basis and we do have a three-hour minimum or we do have another option that we call our unlimited support plan. And basically we become your development and design team so that you get an entire team and instead of pending $300,000 a year, you get our team for just 1,000 bucks a month.
Now I bet that before we met, you had a list of things that you needed to get done to your website and your digital marketing and that list has been sitting on your desk for like a year.
Well, with the unlimited support program, you just contact me with your request or we come up with the things that we need to update during our monthly review call and then I literally just press a button and then our team takes care of everything for you.
Now imagine what your business will look like if we just checked off one major request for you a month.
That’s 12 big improvements at the end of the year.
And we can help you with all the updates and changes you’ll need to make and we can even like restore your site if it happens to get hacked and goes down.”