Who We Are - DUDE | We Fix Your Operations so You Can Scale Your Marketing Agency

About DUDE And our Crazy Origin Story

DUDE is the world’s #1 company to help digital agencies fix their operations so they can scale. We know the digital agency industry better than anyone out there. We have more than a decade of experience as an agency, a whitelabel leader, and an accelerator for marketing agencies. The successful agencies have no problem selling. Where they struggle (and what keeps them from scaling) are all the “non-sexy” Operational challenges like finding the right people, developing the right processes, training their team members, and growing a profitable agency. Which is exactly where DUDE comes in. We fix your Operations so you can scale your agency, unlock your potential, and earn what they’re worth.

What’s our Secret? The DUDE Way

Scaling a digital agency is incredibly difficult. All of the agencies we work with are great at selling and creating the strategy for their clients. Where they struggle and what holds them back is in Operations, fulfillment, hiring, finances, and knowing what “CEO decisions” they need to make. That’s why we created The DUDE Way.

Dream Team Creation

Your agency probably has more work than you can handle. We ensure that you have the A-Players to help you get your projects done on-time and on-budget.

Unstick Your Processes

You want to maximize your efficiency so you can get the most out of your team members and be more profitable? We help you build out SOPs and measure efficiency through Process Optimization.

Develop Your People

We’ll make sure that all your team members have the right training so they can they can make better decisions and help you scale your agency faster.

Earn

It’s about time you make what you’re worth and if you want a big exit we’ll help you get there. Our financial consulting ensures that your business is healthy and you live the lifestyle you’ve always dreamed of.

So how do we keep our clients so happy?

Walk into any team meeting or talk to any team member here at DUDE and these three phrases will light them up. These are mantras that we live by and we know that by fulfilling on these promises to our clients everyone wins

BRIDGE

We OBSESS about live human-to-human communication. In a world where everyone wants to automate, we aim to communicate. We bridge the communication gap between you and our team.

CONNECT

We want every team member to feel a deep connection to their clients and we want our clients to feel like our team is a part of YOUR team.

DELIVER

We have to deliver on what we say. We have to hit our deadlines because we know that you are relying on us and we take that very seriously.

Want to see how DUDE can help you fix your Operations?

Let’s chat and we’ll show you how your agency can be a profit-producing machine without you losing your sanity in the process. Fix your Operations, build the team of A-Players, improve training, and increase your agency valuation.
No contracts. No commitments.

Listen to our podcast!

How to Deal with Stubborn Managers

December 7, 2023

It’s Chris here, and in today’s episode of Operation Agency Freedom, we delved into the art of dealing with stubborn managers and leaders. Whether you’re

EP134: Cracking the Branding Code

November 30, 2023

Welcome back to Operation Agency Freedom! Today I have the pleasure of interviewing Cliff Pollard, a branding expert with an intriguing journey. Without a conventional

EP133: Work Life Balance

November 23, 2023

Welcome back to Operation Agency Freedom! In today’s episode, I dive deep into the highly debated topic of work-life balance. I explore the various perspectives

EP132: Attracting Talent with Shared Values – with Mike Brevik

November 16, 2023

Mike Brevick has fascinating insights on the power of attracting talent with shared values and scaling an agency with a focus on retaining its unique

EP131: When To Talk About Politics in Your Agency

August 4, 2022

Discussing politics and divisive topics in the workplace are tricky since it can damage interpersonal relationships, create anger, divide people, and hurt the overall culture

EP130: Are You Paying Too Little or Too Much

July 28, 2022

Figuring out how much to pay your team members can be challenging. But it’s crucial to keep them happy and engaged with their work. That’s

Meet The Team

Chris Martinez

CEO

Chris launched DUDE back in 2017 with a Mexican wrestling mask and a dream. Now you can see him speaking on stages all over the world and promoting The DUDE Way.

"Do or not do. There is no try"

- Yoda

Oyuki Gallegos

Director of Finance

Oyuki is the mastermind behind the financial success of DUDE. She actually won an award for mathematics. Yes, she has a huge brain, but she always makes the world’s best chicken enchiladas.

"If I Can't Scuba, What Am I Working Toward?"

- Creed Bratton

Erin Rohner

Director of Ops Experience

Erin helps to ensure that our clients are insanely happy. She is a world-leader in client retention and customer experience. She also has two hilarious kids that jump into the background of her zoom calls.

"If I'm here, and you're here, doesn't that make this OUR TIME?"

- Jeff Spicoli

Alan Stewart

Finance and M&A Advisor

Alan Stewart is an award-winning CFO who has conducted over $500M in mergers and acquisitions and was also instrumental in taking ShotSpotter (Nasdaq: SSTI) public in 2017. He holds an MBA from Harvard Business School and was San Diego CFO of the year 3 times. He brings his financial and M&A expertise to our agency clients.

"Cogito ergo sum."

-René Descartes

Omari Broussard

Growth Mentor

Omari Broussard has over a decade of agency experience both as an agency owner, advisor, and Marketing Director. Omari Broussard holds an MBA and spent 21 years in the United States Navy prior to his civilian career. Omari is responsible for helping our clients achieve their goals as they progress through the DUDE Way path.

"There is nothing nobler than risking your life for your country."

-Nick Lampson